Transa repair workshop: Your outdoor gear has been with you through thick and thin

Our faith­ful com­pan­ion, the hik­ing ruck­sack, has already been on many adven­tures around our youth hos­tels. But what if it breaks unex­pect­ed­ly? The back­pack has holes in the back and the fab­ric at the open­ing is also torn. We’re sad about this as it means we might have to find a replace­ment. But this does­n’t need to be the case. Transa oper­ates its own repair work­shop, which includes a spare parts ware­house, and helps to make your beloved out­door gear shine again. 

Repair & Care at the repair workshop

Transa has more to offer than you think. Until now, you prob­a­bly thought that Transa is a renowned des­ti­na­tion for high-qual­i­ty out­door equip­ment. That’s true, but that’s not all:   the com­pa­ny also has its own repair work­shop in Zurich Alt­stet­ten. The work­shop not only has a ded­i­cat­ed space for repairs, it also has a wash­ing ser­vice for sleep­ing bags, down jack­ets and Gore-Tex prod­ucts. Its com­pre­hen­sive ser­vice allows Transa to make an impor­tant con­tri­bu­tion to sus­tain­abil­i­ty through extend­ing the lifes­pan of var­i­ous prod­ucts.

Visit to Altstetten 

My name is Jamie Nimtz and I’m a trainee at the Mar­ket­ing and Book­ing Cen­ter. Not long ago, I set off for Alt­stet­ten with my col­league Eve­lyn and my bro­ken ruck­sack. We are wel­comed by repair pro­fes­sion­als Natal­ie and Tobi, who answer all the ques­tions we have about the process need­ed to repair our back­pack. The team then pro­fes­sion­al­ly exam­ined the back­pack and dis­cussed the repair options with us. They clear­ly explained to us that an indi­vid­ual solu­tion can be found for every prob­lem. Fab­rics and mate­ri­als are replaced care­ful­ly and pro­fes­sion­al­ly. While the back­pack is being repaired, we have the oppor­tu­ni­ty to take a clos­er look at the work­shop. 

There is also a small shop in the Transa work­shop con­tain­ing use­ful clean­ing equip­ment and oth­er prod­ucts to extend the lifes­pan of out­door equip­ment. 

Our green backpack is as good as new

As some of the repairs to the ruck­sack are a bit more labour inten­sive, we leave the ruck­sack there and give the staff time to fin­ish the work in peace. We can pick up the back­pack a week lat­er. We were pleas­ant­ly sur­prised by the result. The once bro­ken back­pack looks as good as new again. The repair is not only func­tion­al, but also aes­thet­i­cal­ly pleas­ing. Thank you repair team! 

Options and costs

If your equip­ment has holes, bro­ken zips or seams, they can be repaired pro­fes­sion­al­ly. Repair costs vary depend­ing on the type of dam­age. Before start­ing the repair, Transa will be hap­py to pro­vide you with a cost esti­mate so that you know exact­ly what costs you can expect.  

Goodbye throwaway culture – hello sustainability

By offer­ing this reli­able repair ser­vice, Transa is mak­ing a valu­able con­tri­bu­tion to com­bat­ing the throw­away cul­ture and enabling out­door equip­ment to have a sus­tain­able future. Give your equip­ment a sec­ond chance and take advan­tage of the repair work­shop ser­vice. You can bring your item(s) direct­ly to Alt­stet­ten or take it to any oth­er Transa branch or out­let in Switzer­land. 

We would like to thank Natal­ie, Tobi and the whole Transa team for such an inter­est­ing after­noon. Now with our ful­ly restored back­pack, we’re ready to start the hik­ing sea­son and get explor­ing those spec­tac­u­lar moun­tain sum­mits!. There are plen­ty of spots to enjoy on your next hik­ing trip near our youth hos­tels. See you soon on your next hik­ing adven­ture! Warm regards, Jamie.